Returns & Exchanges

At WowzaBox, we want you to be completely thrilled with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you changed your mind or received a defective product, our goal is to make your refund or exchange process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from our portal, print it out, and fix it firmly to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy while we process your return within 5-7 business days.